Wirrelec runs 24/7 electrical emergency call outs across the Wirral, with no call out charge. Call, text or email at any hour.
| Availability | 24 hours, 7 days |
|---|---|
| Call out charge | None |
| Contact | Phone, SMS or email |
| Registration | NAPIT |
| Coverage | Wirral, Liverpool, Merseyside |
§00Fault check
Can you smell burning, or see smoke, sparks or scorch marks?
§01Typical emergencies
§02Notes
Electrical faults rarely happen at a convenient time. Wirrelec's emergency call outs run 24 hours a day, 7 days a week, so help is there at night and at weekends, not just during office hours.
If you can smell burning or see damage, keep clear of it and, only if it is safe to do so, switch off at the fuse board. Then call. There is no charge just for coming out, so cost should never be the reason to leave a fault until morning.
§03Technical notes
| Usually caused by | What it means |
|---|---|
| A faulty appliance | One item leaking current to earth. Unplug everything on the circuit and reset to find it. |
| Water getting in | Leaks, outside sockets and lights, or condensation reaching cables or fittings. |
| An overloaded circuit | Too many high-power appliances on one circuit at once. |
| Damaged cable | Often from drilling, nails or rodents, and hidden in walls or floors. |
| A failing fuse board | Old boards and worn breakers or RCDs can trip without an obvious cause. |
Treat it as an emergency if there is any sign of burning, any exposed or damaged wiring, water near electrics, or a total loss of power you cannot restore. A single light not working or a socket that has stopped can usually wait for a booked visit, but if you are unsure, ring and ask. There is no call out charge.
§04Site record
§05Questions
§06Coverage and related services
The whole Wirral, including Wallasey, Birkenhead, Bebington, Heswall and West Kirby, plus Liverpool and Merseyside.